Privacy Policy 

WEB PRIVACY POLICY

Confidentiality and security are core values for GH POWER, and as such, we are committed to ensuring the User's privacy at all times and to collecting only the necessary information. Below, we provide all the necessary details about our Privacy Policy regarding the personal data we collect, explaining:

• Who is responsible for processing your data.
• The purposes for which we collect the data we request.
• The legal basis for processing your data.
• How long we retain your data.
• To whom your data is disclosed.
• Your rights.

1. DATA CONTROLLER

GENERHOME INTERNATIONAL S.L.
Calle Ponent, 10 Polígono Can Mascaró.
08756, Barcelona- España privacy@power10.eu
Hereinafter, “GH POWER,” “we,” or the “Data Controller.”

 

2. PERSONAL DATA

Personal Data refers to any information that can directly or indirectly identify you. Personal Data includes details such as email address, postal code, contact phone number, usernames, billing addresses, debit or credit card numbers, and more. It may also include unique numerical identifiers such as your computer's IP address and information obtained through cookies.

This privacy policy applies to all personal data collected and used by GH POWER..

By providing your personal data, you (the user) guarantee that the data is accurate and truthful and agree to notify us of any changes or modifications. Any loss or damage caused to the website, the Data Controller, or any third party due to the communication of incorrect, inaccurate, or incomplete information in registration forms will be solely your responsibility.

We may collect or receive your data through our website, forms, or social media pages, among other channels. In some cases, you provide your personal data directly

(e.g., when creating an account or contacting us), while in others, we collect it ourselves (e.g., using cookies to understand how you use our website).

 

3. PURPOSES, LEGAL BASIS, AND DATA RETENTION FOR DATA SUBMITTED THROUGH:

Registration on the platform (as a user):

When registering on the platform, you must enter an email address and select a password. You may later modify your login email or password in your platform profile. Your password is strictly confidential, personal, and non-transferable. You agree not to disclose your account details or make them accessible to third parties. You will be solely responsible for any use of your data by third parties, including statements made on the platform or any other actions taken using your password.

Purpose: To properly manage registration and account setup on the website, as well as to send our commercial newsletter and informational communications about our products, including via electronic means.

Legal basis: Your explicit consent and acceptance of the Terms and Conditions.

Retention period: Until the subscription is canceled and deletion is requested.

SOCIAL LOGIN:

This website allows registration via synchronization with third-party services (e.g., Log-In with Facebook). If you follow a link to one of these sites, please note that you share your social profile information with us. The personal data shared depends on your social media platform settings. Visit the relevant social media platform and review its privacy policy to understand how your data is shared and used.

We are not responsible for any actions taken by other people if you share personal data on one of our social media platforms, and we recommend that you do not share such information.

PAYMENT FORM FOR PURCHASES:

Purpose: To properly manage registration and account setup on the website, as well as to send our commercial newsletter and informational communications about our products, including via electronic means.

Legal basis: Your explicit consent and acceptance of the Terms and Conditions.

Retention period: Until the user withdraws consent and unsubscribes from the service.

 

NEWSLETTER DELIVERY

Purpose: To send our commercial newsletter and informational and advertising communications about our products or services that may interest you, including via electronic means (email, SMS, WhatsApp).

Legal basis: Your consent upon providing your data via our designated form and checking the box to receive commercial information.

Retention period: Until deletion is requested.

DISCOUNT REQUEST FORMS:

Purpose: To receive a discount for future purchases.

Legal basis: The user's consent upon subscribing to our commercial communications and/or newsletters.

Retention period: Until the user withdraws consent and unsubscribes from the service.

EMAIL COMMUNICATIONS:

Purpose: To respond to your requests for information, fulfill your requests, and address your inquiries or concerns. If you send us your CV, your personal and professional data may be included in our database to participate in current and future selection processes.

Legal basis: The user's consent when requesting information via email or submitting their data and CV for recruitment purposes.

Retention period: Once your request is answered via email, unless it generates a new process. If we receive your CV, your data may be retained for up to one year for future selection processes.

We may retain certain personal data to comply with legal or regulatory obligations, enforce our rights (e.g., legal claims), or for statistical or historical purposes.

Once we no longer need your personal data, it will be deleted from our systems and records or anonymized so that it can no longer be linked to you.
Obligation to Provide Your Personal Data and Consequences of Not Doing So

The provision of personal data requires a minimum age of 14 years or, if applicable, sufficient legal capacity to enter into a contract.

The personal data requested is necessary to process your requests and/or provide the services you may contract. Therefore, if you do not provide it, we will not be able to assist you properly or deliver the requested service.

In any case, we reserve the right to decide whether or not to include your personal data and other information in our databases.

 

4. RECIPIENTS OF YOUR DATA

We enter into agreements with trusted third parties to carry out various business operations on our behalf. We only provide them with the information they need to perform the service, and we require them not to use your personal data for any other purpose. We make every effort to ensure that all third parties with whom we work maintain the security of your personal data.
In this regard, the personal data we collect may be shared with:

Third parties providing IT services, such as platform providers, hosting services, database maintenance, and software support, which may contain your data.

Advertising, marketing, digital media, and social media agencies to help us deliver advertising, marketing, and campaigns, analyze their effectiveness, and manage your contact and inquiries.

Third parties providing digital and e-commerce services, such as CRM, web analytics, and search engines.

Service providers located outside the EEA (e.g., Facebook, Inc. or Google, LLC) may access your personal data. These service providers comply with the "Privacy Shield" framework and are required to protect your personal data according to well-defined protection rules established by the European Union.

 

5. YOUR RIGHTS REGARDING YOUR PERSONAL DATA

Any individual may withdraw their consent at any time when it has been granted for data processing. Withdrawal of consent will not affect the execution of the subscription contract or prior relationships.
You also have the right to:

• Request access to your personal data or correction if inaccurate.
  Request deletion of your data when it is no longer necessary for the purposes for which it was collected.
  Request restriction of processing under certain circumstances.
  Object to the processing of your data for reasons related to your particular situation.
  Request data portability in cases provided by law.
  Exercise any other rights recognized by applicable regulations.

Where and how to exercise your rights: By writing to the Data Controller at their postal or email address (indicated in Section 1), specifying the reference "Personal Data," the right you wish to exercise, and the relevant personal data.

If you have disputes with the company regarding data processing, you can file a complaint with the Data Protection Agency (www.agpd.es).

 

6. SECURITY OF YOUR PERSONAL DATA

We have implemented all necessary technical and organizational measures to safeguard your personal data from alteration, loss, or unauthorized processing or access.

 

7. UPDATE OF YOUR DATA

It is important that you inform us of any changes to your personal data so we can keep them updated. Otherwise, we are not responsible for the accuracy of the information.
We are not responsible for the privacy policy regarding the personal data you may provide to third parties through the links available on our website.

 

8. CONTACT

If you have any questions or concerns about how we process and use your personal data or wish to exercise any of the above rights, please contact privacy@gh-power.com